RETURNS POLICY. We offer a 28-day return policy.
Your statutory rights are not affected
At John Taylor Menswear Ltd we hope you are satisfied with your purchase from the beginning. However, if you are not satisfied with your purchase for any reason, you can return it to us within 28 days from the date of purchase. We will issue you a full refund for the price you paid for the item(s) or exchange for another size, if you'd prefer. Delivery charges are only refunded if the item is faulty or incorrect. This returns policy also covers Sale items.
We accept returns only if
- All tags and packaging are still on the item.
- Packaging is suitable for reselling, and is not damaged.
- The item is unused used and unworn (it's Ok to try on of course!)
- The item is complete, and in the same excellent condition you received in it.
How to Return: You can return your order by post, or instore!
You can post your returns to us at the following address:
Online Order Returns
John Taylor Menswear Ltd
34 Upper Baggot St.
Dublin 4, D04 Y9C0.
Please make sure to include your contact details, and a copy of your order details or order number (this can be found on the order confirmation emailed to you at the time of purchase, or on the Packing Slip that is included with your delivery.)
Drop the item Instore, and we'll issue a refund to your original payment method, or exchange for another size if you'd prefer. Make sure to bring along your order confirmation or packing list.
If you have any questions or need any help, please contact us by email: firstname.lastname@example.org or by phone on 01-6600522